Last updated: September 9, 2026
1. Introduction
Hongkong Whipha International Trading Co., Limited, operating under the brand Whipha Auto ("we", "our", "us"), respects your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website or use our mobile application (the "Services"). By using the Services, you agree to the practices described in this policy.
2. Information We Collect
- Account and contact details you provide voluntarily, such as your name, email address, phone number and country.
- Inquiry information, including messages, vehicle preferences and requirements you send to us.
- Device and usage data, such as device model, operating system, app version, and how you interact with the Services.
3. How We Use Your Information
- To provide and operate the Services, including responding to inquiries and processing orders.
- To communicate with you about vehicles, quotations, delivery status and customer support.
- To improve our website and app, and to ensure the security of the Services.
- To comply with applicable laws and regulations.
4. How We Share Information
We do not sell or rent your personal information. We may share limited information only with: service providers who help us operate the Services (such as logistics and payment partners) under confidentiality obligations; and public authorities where required by applicable law.
5. Data Retention and Security
We retain personal information only as long as necessary for the purposes described in this policy or as required by law. We apply reasonable administrative and technical safeguards to protect your information against unauthorized access, disclosure or loss.
6. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may withdraw your consent at any time. To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe.
7. Children's Privacy
The Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be announced on this page with a revised "last updated" date.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: admin@whipha.com